Refund policy

This Refund Policy explains how refunds are handled for GadoHost hosting services, cloud plans, digital products, and related services.

1. Digital Service Delivery

GadoHost provides digital hosting services that are delivered instantly after successful payment through the customer dashboard.

2. Refund Eligibility

Refund requests may be reviewed on a case-by-case basis. A refund may be considered if the service was not activated, not delivered, or a technical issue prevented access to the purchased plan.

3. Non-Refundable Services

Services that have already been activated, used, renewed, customized, or consumed may not be eligible for a refund. Domain registrations, third-party services, setup fees, and infrastructure costs are generally non-refundable.

4. Subscription Cancellations

Customers may cancel their subscription at any time. Cancellation stops future renewals but does not automatically refund previous payments.

5. Billing Errors

If you believe you were charged incorrectly, please contact us as soon as possible. Verified billing errors may be corrected or refunded.

6. Abuse and Policy Violations

Accounts suspended or terminated for abuse, fraud, illegal activity, spam, malware, phishing, or violation of our Terms of Service are not eligible for refunds.

7. Refund Request Process

To request a refund, contact our support team with your account email, payment reference, plan name, and reason for the request.

8. Processing Time

Approved refunds are processed back to the original payment method when possible. Processing times may vary depending on the payment provider or bank.

9. Changes to This Policy

GadoHost may update this Refund Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Refund Policy, contact us at:
Email: [email protected]
Contact Page: Contact Us